Customer Care
Frequently Asked Questions
Any business owner with a valid business license can place an order on our website. Only a few products require special education at PhiAcademy, such as PhiRemoval products or a discounted price for our SUPER pigments. To be able to purchase a special category product, you need to take the according course with PhiAcademy and upload your certificate or logo to your PhiSupply profile.
All sales are final. Please note that we cannot modify orders once they have been completed and paid.
We are very sorry for the mix-up! Please send an email to infophisupply@gmail.com with a picture of what you received and the invoice/order number. All order issues need to be reported within 4 days of delivery, as stated in our GTCs.
The shipping costs are calculated automatically before check out and depend on the weight of your parcel and its destination. Please note that this amount does not include any duty charges or additional import fees.